Cancellation and Refund Policy
1. Cancellation Policy
- Orders can be canceled within 24 hours of placement by contacting our customer service team.
- Once the order is shipped, cancellations will not be accepted.
2. Refund Policy
- Refunds are only applicable for defective or damaged products.
- To request a refund, you must contact us within 7 days of receiving the product, providing proof of damage or defect.
- Approved refunds will be processed within 7-10 business days and credited to the original payment method.
- Shipping charges, if applicable, are non-refundable.
3. Non-Refundable Items
- Products purchased during sales or promotions are not eligible for refunds unless defective.
- Personalized or customized orders cannot be canceled or refunded.